Terms of Service

Last updated: January 2026. This is a sample agreement for demonstration; replace with your reviewed legal text before launch.

1. Not medical advice

Celio Health provides direct-access lab testing. The services and any explanations are for informational purposes and are not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider regarding your results.

2. Eligibility

You must be at least 18 years old to order. Certain tests may be restricted in specific states due to local regulations.

3. Orders and the physician network

When you place an order, an independent physician reviews and, where appropriate, authorizes a laboratory requisition. Authorization is at the physician's discretion.

4. Payments and refunds

Prices are shown at checkout and charged at the time of purchase via our payment processor. Because lab orders are processed promptly, refunds are limited; contact support@celiohealth.com before visiting a lab if you need to cancel.

5. Lab visits and results

Samples are collected at independent patient service centers. Turnaround times are estimates. Results are delivered to your account and are your responsibility to review.

6. Limitation of liability

To the fullest extent permitted by law, Celio Health is not liable for indirect or consequential damages arising from use of the service.

7. Changes

We may update these terms; continued use constitutes acceptance. Questions? Email support@celiohealth.com.