HIPAA Notice of Privacy Practices

Effective: January 2026. This is a sample notice for demonstration; replace with your reviewed legal text before launch. This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Who we are

This notice covers Celio Health and the personnel and partner organizations involved in fulfilling your lab order: the independent physician network that reviews and authorizes test requests, and the reference laboratories that collect and analyze your specimens.

How we may use and disclose your health information

Treatment. We share your information with the ordering physician who authorizes your test and with the laboratory performing it, and we return results and explanations to you.

Payment. We use your information to process the payment you make at checkout. Celio Health is cash-pay; we do not bill insurers.

Health care operations. We use your information to run our service: quality checks, customer support, and secure record-keeping.

Required by law. We may disclose information when required to do so, such as mandatory public-health reporting of certain lab results or a valid legal order.

Other uses and disclosures, including marketing and any sale of your information, will be made only with your written authorization, which you may revoke at any time. We do not sell your personal or health information.

Your rights

• Access: get an electronic or paper copy of your lab results and records we hold about you.
• Correction: ask us to correct records you believe are inaccurate or incomplete.
• Restrictions: ask us to limit what we use or share.
• Confidential communication: ask us to contact you in a specific way (for example, only by email).
• Accounting of disclosures: receive a list of certain disclosures we have made of your information.
• Copy of this notice: request a paper copy at any time.

Our duties

We are required by law to maintain the privacy and security of your protected health information, to notify you promptly if a breach occurs that may have compromised it, to follow the duties and practices described in this notice, and to give you a copy of it.

Complaints and contact

If you believe your privacy rights have been violated, contact our privacy team at privacy@celiohealth.com. You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint.

Changes to this notice

We may update this notice; the current version, with its effective date, is always available at this page. Material changes will be highlighted here.

See also our Privacy Policy and Terms of Service.